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Grooming question, order problem, or a brush that stopped behaving. Send it over.

Quick answers

This might save you an email.

You'll have a tracking link in your confirmation email. If it hasn't moved in 48 hours, send us the order number and we'll chase it.

Message us on WhatsApp with your order number and what's wrong, and we'll sort out a return or replacement from there.

Send us a photo and your order number and we'll replace it. This is the part we test hardest, and if yours fails it's our problem to fix.